1800 699 799

How can I access the SBRTs?

Am I eligible to receive assistance from the SBRT?

The SBRTs are for people who are living in Residential Aged Care Facilities, Multi Purpose Services, or Flexibly Funded Services, who have severe, very severe and extreme behavioural and psychological symptoms of dementia.

How do I refer to the SBRT?

Referrals to the SBRT are only possible through your local DBMAS provider. The DBMAS providers have a secure web-portal that they can send referrals through to the SBRT 24 hours / day. You can contact DBMAS on 1800 699 799 or visit www.dbmas.org.au

If DBMAS aren’t letting us have access to an SBRT, can we go above them?

The DBMAS program is an important first line response to referrals. If you believe that your referral to the DBMAS program should have been escalated to the SBRT, please call either DBMAS on 1800 699 799 or SBRT on 1300 014 424 to discuss the suitability of your referral.

What do the SBRTs do?

What do the SBRT consultants do?

The SBRT consultants provide a responsive and tailored approach to support you to meet the needs of residents with the most severe and extreme behavioural and psychological symptoms of dementia. The team use a hybrid case management / consultancy approach to ensure that we work along side you and support you in trialling, evaluating and embedding strategies to bring about sustainable improvements.

What are the qualifications of staff employed in the SBRT?

The SBRT is staffed with a broad range of medical and allied health professionals, including nursing, occupational therapy, neuropsychology, and psychogeriatric / geriatric medical specialists. This broad range of expert input is available to all referrals ensuring comprehensive and holistic support. The service is overseen by our Clinical Governance Lead, Associate Professor Stephen Macfarlane, Psychogeriatrician.

How does the SBRT work with other services?

The SBRT is an advisory service and is committed to working collaboratively with all services and stakeholders involved in the care of the person with dementia. At times, this will involve case conferences, direct contact with other services involved, or advocating for services to become involved. Safety of the person with dementia, other residents and staff is a paramount concern and is used to guide our approach. The SBRT also understands that hospitals are not ideal environments for people with dementia, and will seek to avoid unnecessary admissions.

How long is the SBRT involved for?

The SBRT is committed to supporting those with the most severe and extreme BPSD. We are also committed to building the capacity of the aged care sector to independently manage clients with severe and extreme BPSD. We are committed to remain involved and supporting aged care facilities whilst the BPSD continue to meet the SBRT behaviour severity threshold.

What are the SBRT hours of operation?

What hours do the SBRTs work?

The SBRT is available for receiving referrals from 7am to 7pm, 7 days per week. Once a referral is made, the SBRT consultant will work flexible hours to ensure that support is available when it is needed most.

What is the average amount of time spent onsite at facilities?

We ensure that adequate time is spent onsite to gain a comprehensive understanding of the BPSD and its associated risks, and to support staff in managing this. Our service provides a fluid and flexible approach which enables us to spend whatever time is required to best understand and meet the needs of the person with dementia and the care network. This will vary based on the circumstances of the referral, however a first visit usually occurs over 1-2 days, with subsequent visits over the following days and weeks.

Where can I access this service?

Where are the SBRTs located?

SBRT have offices in all States and Territories of Australia.

I live in a small rural town, will the SBRT team come out to visit my facility?

SBRT will travel to anywhere in Australia that a Commonwealth Residential Aged Care Facility is located. We will be on site within 48 hours of the referral being received by the SBRT anywhere in Australia. In rare instances where access is restricted or blocked due to weather, natural disasters, infection outbreaks or other unforeseeable events, we will be onsite within 48 hours of the restriction lifting. Alternatively, you may prefer we conduct an initial video conference to expedite the process.

What is the cost associated with this service?

The Severe Behaviour Response Team is funded by the Australian Government and there is no cost to consumer.

How do DBMAS and SBRT work together?

The new national Dementia Behaviour Management Advisory Service (DBMAS) and SBRT are now provided by Dementia Support Australia (DSA), a partnership led by HammondCare

Hammond Care’s experience in running the DBMAS and national Severe Behaviour Response Teams along with the strength and experience of our partners will enable Dementia Support Australia’s commitment to provide a national DBMAS service with a difference.